Wednesday, November 29, 2006

CASHNet: Getting Started

This is not a typical blog, as it is more of an effort at disseminating information about the new CASHNet system being used by the Business Office. It affects all students and the way we handle financial transactions; I want students to know that changes are occurring.

Efficiency and cost savings are the reasons for the change to the electronic billing, payment and refund system. Students will now have access to their account 24 hours a day, seven days a week. Payments may be made at any time and refunds will be processed more quickly by being directly deposited into students’ bank accounts.

A special mailing will go out Friday to explain these changes, but I want to address them here, too.

Access to billing statements is provided through the Web for Student portal on the OIT Web site. While there, a student may look up their account balance and pay with a credit card or electronic check.

Payments made with a credit card are subject to a 2.75% service fee paid by the student. VISA payments are not accepted, due to VISA banking regulations that permit only a flat fee as a service charge. Electronic checks will be accepted with no service fee being passed on to the student.

This new process provides added safety from identity theft. No credit card numbers, or personal information, are stored on campus. It is also convenient for budgeting, as students select the payment amount that is convenient for them.

Through e-Billing, students are provided a customized billing statement online. Students will receive an e-mail indicating the bill is available for viewing. The bill will include payment options and due dates. Students may grant access to parents, or others, to view the account and make payments.

With e-Refunding, students will have quicker access to refund amounts which will be directly deposited into their bank account. Students may use existing banking relationships and make changes online.

CASHNet complies with all of the laws, rules and regulations associated with our university. It is an opportunity to utilize more technology in our business transactions.
In providing more efficient financial transactions, OIT is reducing the cost of doing business, which ultimately results in lower tuition and fees for students.

Check your OIT e-mail account

It is VERY important that students begin using their OIT e-mail accounts. Your transactions with the Business Office will begin there. Billing statements, and other official university correspondence, will be sent to these accounts. There will no longer be an option to have official correspondence sent to another e-mail address, such as Yahoo or Hotmail.

You will find OIT email at https://mail.oit.edu. Your user idenfication is “firstname.lastname” (e.g. John.Doe).

Your password is: your first initial, your last initial, and the last four digits of your Social Security Number. For example, John Doe’s last four digits are 1234. His password is jd1234. If your Social Security Number was not available on our system at the time of your account creation, the numbers “1111” were used to create your password. In this case, John Doe’s password would be jd1111.

You may change your password after logging in by clicking on Options in the lower left area of the screen and scrolling down to the Password section.

If you forward your OIT email to another email account, you do so at your own risk.

If you need assistance with your email account, please email operator@oit.edu or call ITS Operations at (541) 885-1717. For user account lookups, ITS Operations will require your first name, last name and your student ID number (not your Social Security Number).